Employers.

Our Contractor Care Program for our contingent workforce is a large part of our business’s ongoing success. We share a duty of care with clients for our contractors. So, we conduct regular client satisfaction surveys to see how the program, project, or work is going.

Our team also ask for feedback on how your contractors are performing. Connections Partners meet with contractors regularly. These meetings allow our contractors to share their experiences and give us a chance to track performance measures set with you.

With timely information, we can proactively ensure the placement is successful. Moreover, we can address any concerns before they become an issue.

In addition to regular check-ins, we also seek to ensure our contractors have a safe working environment. As such, we coordinate site inspections with your team and organise contractor training where helpful.

Above all, we’re committed to ensuring our contractors, employees, and visitors remain free from risk to their health and safety at work.

As an employer of contractors, you also benefit from this commitment. We manage all aspects of safety compliance for your contingent workforce.

Our Workplace Health and Safety Management System for contractors comprises:

• Site inspection before contract commencement
• Contractor training before going on-site
• WHS meetings throughout the contract duration

In addition, we employ a dedicated WHS Advisor that our clients and contractors can contact for advice and support.

The most challenging part of managing a contract workforce is staying up-to-date as legislation shifts. We also handle this for our clients, taking prompt action to ensure our procedures reflect any changes.

Our payroll service gives you peace of mind. The Finance Team collect, review, record and action timesheets through Astute Payroll. Astute is a modern, cloud-based system that’s easy for anybody to use.

New contractors, in particular, are often unfamiliar with SAP Fieldglass and other Vendor Management Systems (VMS) or timesheeting systems. So, the Finance Team provide easy onboarding instructions to help them navigate new terrain.

After a contractor submits a timesheet, our finance officers have checks and balances in place to ensure a prompt turnaround. They also provide exceptional customer support. If you care for people as our team do, you can quickly step into their shoes and understand the impact of getting paid on time!

Our ultimate goal is to make payroll reliable and straightforward, so our clients and contractors can get on with the job.

We provide issue resolution and incident management services to our clients and contractors throughout a contract.

Our HR specialists can assist with workplace disputes, contract issues, performance management or anything between.

Fortunately, these instances are infrequent. But, as a client or contractor, if you experience an issue, you know you can call us.

Under the Immigration Act, we’re obliged to verify a candidate’s right to work. We take this responsibility seriously.

Hence, we have a strict Right to Work Verification Policy to ensure compliance. In addition, an audit of the process is carried out in the first month of every quarter (January, April, July, October).