Hire IT professionals.

Our Contractor Care Program is a key part of our contract IT recruitment services in Australia, ensuring both clients and contractors are supported throughout the engagement.

We stay closely connected through regular check-ins with contractors and ongoing client satisfaction surveys, giving us clear visibility on performance, project progress and overall engagement success.

This allows us to track outcomes against agreed expectations, address issues early and keep everything aligned throughout the contract lifecycle.

By maintaining consistent communication, we can proactively support both clients and contractors, helping ensure long-term success.

We also support safe and productive working environments by coordinating site inspections and arranging additional training where required.

Above all, we are committed to maintaining high standards of workplace health and safety across all contract placements.

As part of our IT recruitment services, we manage safety compliance for your contingent workforce, reducing risk and ensuring all requirements are met.

Our Workplace Health and Safety Management System for contractors includes:

• Site inspection before contract commencement
• Contractor training before going on-site
• WHS meetings throughout the contract duration

We also provide access to a dedicated WHS Advisor for ongoing support and guidance, ensuring your organisation remains compliant as legislation evolves.

Our payroll service gives you peace of mind. The Finance Team collect, review, record and action timesheets through Astute Payroll. Astute is a modern, cloud-based system that’s easy for anybody to use.

New contractors, in particular, are often unfamiliar with SAP Fieldglass and other Vendor Management Systems (VMS) or time sheeting systems. So, the Finance Team provide easy onboarding instructions to help them navigate new terrain.

After a contractor submits a timesheet, our finance officers have checks and balances in place to ensure a prompt turnaround. They also provide exceptional customer support. If you care for people as our team does, you can quickly step into their shoes and understand the impact of getting paid on time!

Reliable payroll is a critical part of successful contract IT recruitment, allowing both clients and contractors to focus on delivery.

We provide issue resolution and incident management services to our clients and contractors throughout a contract.

Our HR specialists can assist with workplace disputes, contract issues, performance management or anything in between.

While issues are rare, our clients and contractors know they can rely on us for responsive support when needed.

Under the Immigration Act, we’re obliged to verify a candidate’s right to work. We take this responsibility seriously.

Hence, we have a strict Right to Work Verification Policy to ensure compliance. In addition, an audit of the process is carried out in the first month of every quarter (January, April, July, October).