Change Analyst

• Location: Brisbane, Queensland
• Type: Contract
• Job #18576

About the role

We are seeking an experienced Change Analyst to support the successful delivery of a significant Information Management Uplift (EDRMS) initiative within a Queensland Government environment.
 

Key responsibilities

• Develop, implement and monitor change management strategies and plans to support the successful adoption of an Information Management Uplift (EDRMS) solution.
• Lead the creation and delivery of communication, engagement and training activities to support organisational change.
• Conduct stakeholder analysis and change impact assessments to identify risks and mitigation strategies.
• Build strong relationships with senior leaders, project teams and business stakeholders to drive sponsorship and readiness.
• Coordinate and facilitate training sessions, workshops and awareness activities.
• Monitor change readiness, adoption and benefits realisation, providing regular reporting and recommendations.
• Provide expert advice on communication and engagement approaches to support sustained change outcomes.
• Contribute to project governance activities, including maintaining change documentation, engagement plans and lessons learned.
• Highly desirable criteria
• Demonstrated experience delivering change management activities for complex ICT and digital transformation initiatives.
• Experience supporting Information Management, Records Management, EDRMS or Enterprise Content Management (ECM) projects.
• Strong stakeholder engagement skills with experience influencing senior leaders and business stakeholders.
• Experience developing and delivering communication strategies, training programs and end-user adoption activities.
• Previous experience working within Queensland Government or a similar public sector environment.

Desirable criteria

• Relevant tertiary qualifications in Change Management, Business, Organisational Development or a related discipline.
• Knowledge of recognised change management frameworks and methodologies.
• Experience preparing change impact assessments, communication plans, stakeholder engagement plans and readiness reports.
• Strong facilitation, coaching and presentation skills.
• Experience supporting organisational change across multiple business units.

Skills and experience

• Proven ability to deliver successful change outcomes within complex organisational environments.
• Excellent written and verbal communication skills with the ability to translate technical concepts into clear, business-friendly messaging.
• Strong analytical and problem-solving skills.
• Ability to build trusted relationships and collaborate effectively across technical and non-technical teams.
• Experience managing competing priorities while maintaining a high standard of work.
• Demonstrated ability to support behavioural, process and technology change initiatives.

Contact details

For a confidential chat, please contact Raisa on 0437 318 208 or via email at raisa@exclaim-it.com.au and we would be more than happy to provide you with additional information and assist in the application process.