Communication Analyst

• Location: Brisbane, Queensland
• Type: Fixed Term Contract
• Job #18304
• Salary: A$130,000

I’m currently partnering with a well-established organisation that is rolling out a large-scale ERP transformation across multiple environments. This project-first enablement position sitting within the PMO, working day-to-day with Project Managers to drive engagement, adoption, and readiness across the business.
If you love working in the detail of a transformation program: comms, stakeholder engagement, training, SharePoint, governance- this one is for you.

The Opportunity

As the Project Communications Specialist, you’ll support the people-side delivery of a major ERP rollout by:

• Owning the project communications rhythm
• Creating training and enablement materials that actually land with users
• Keeping the project’s SharePoint environment clean, structured, and current
• Supporting the PMO with stakeholder analysis, reporting, and continuous improvement

You’ll work across diverse audiences — from production floor teams through to leadership — ensuring every rollout milestone is supported with the right comms, training, and tools.

What You’ll Be Doing

Project Communications & Stakeholder Engagement

• Build and deliver targeted communication plans aligned to project milestones
• Coordinate content and delivery for the Monthly Project Newsletter
• Conduct stakeholder analysis (groups, impacts, comms needs) to support PMs
• Develop a wide range of project assets including:
• Posters, briefings, awareness packs, videos, emails, surveys, presentations
• Use Canva to create professional, brand-aligned comms materials
• Establish and manage project mailboxes and distribution lists for centralised comms

Training Development & ERP Adoption Enablement

• Design and develop user-focused training materials for multiple audiences
• Deliver training sessions (virtual and in-person) to support adoption
• Build learning tools such as:
• User guides, eLearning modules, in-application guidance, quick reference sheets
• Tailor training to suit operational realities in a processing / manufacturing environment
• Use Articulate (Storyline/Rise) to create engaging learning experiences

SharePoint & Project Information Management

• Own the project SharePoint sites — keeping content accurate, accessible and aligned
• Create structured pages for:
• Communications, training, documentation, status updates, artefacts
• Maintain clean information architecture and intuitive navigation
• Manage permissions and access across stakeholder groups
• Ensure strong document control: versioning, archiving, compliance

Reporting, Metrics & Continuous Improvement

• Work with PMs to define and track adoption and engagement metrics
• Collect and analyse user feedback to improve readiness and training effectiveness
• Contribute to lessons learned and recommend improvements to PMO processes
• Use insights to refine comms, training, and SharePoint content continuously

What We’re Looking For

• 5+ years’ experience in project communications, enablement, training design, or ERP/system implementation support
• Strong experience working within a PMO or project delivery environment
• Proven ability to develop high-quality training and comms assets for varied audiences
• Strong capability with:
• SharePoint (pages, structure, permissions, version control)
• Canva (branded comms assets)
• Articulate Storyline/Rise (eLearning development)
• Excellent stakeholder engagement and communication skills (written + verbal)
• ERP experience (SAP / Oracle / Dynamics 365 or similar)
• Experience in manufacturing, industrial, food processing or operational environments
• Project certification (PMP, PRINCE2, Agile PM) or strong PMO governance exposure
• Instructional design / multimedia development background