Infrastructure Business Analyst

• Location: Fortitude Valley, Queensland
• Type: Contract
• Job #18183

Overview

We’re seeking a skilled Infrastructure Business Analyst to support complex IT and OT initiatives. This is a hands-on role focused on requirements gathering, documentation, and analysis, ensuring infrastructure projects are delivered effectively and aligned with business objectives. The initial contract is for 6 months, with potential extension.

About the Role

In this role, you will work closely with technical teams, project managers, and stakeholders to gather, analyse, and document both functional and non-functional requirements for IT and OT infrastructure projects. You will ensure requirements are clearly captured, traceable, and aligned with project goals.
You will also support large-scale infrastructure initiatives, including network upgrades, system integrations, cloud deployments, and end-user computing solutions. Your ability to maintain traceability, manage artefacts, and communicate clearly with both technical and business stakeholders will be key to the success of each project.

Key Responsibilities:

• Elicit, analyse, and document functional and non-functional requirements for IT/OT infrastructure projects
• Maintain requirements traceability across epics, user stories, UAT test cases, defects, and change requests
• Support delivery of large-scale IT infrastructure projects, including networks, servers, storage, cloud, security, and end-user computing
• Produce clear documentation, process flows, and technical artefacts for project teams and stakeholders
• Collaborate with project managers, technical teams, and business stakeholders to ensure requirements are understood and implemented correctly
• Facilitate workshops, interviews, and walkthroughs to capture and validate requirements

About You

You are an analytical and detail-oriented Infrastructure Business Analyst with experience in large-scale IT/OT projects. You thrive translating complex technical initiatives into clear, actionable requirements and enjoy ensuring alignment between business needs and technical delivery.

Key Skills & Experience:

• Experience eliciting and documenting functional and non-functional requirements for infrastructure initiatives
• Proven experience supporting large-scale IT/OT infrastructure projects (networking, servers, storage, cloud, security, end-user computing)
• Strong knowledge of requirements traceability, including linking business objectives to epics, user stories, test cases, defects, and change requests
• Excellent stakeholder engagement and communication skills
• Ability to produce clear, concise artefacts, diagrams, and documentation
• Strong analytical and organisational skills with attention to detail