The Business Analyst role is responsible for ongoing enhancement of business processes and solutions that support in the delivery of target state of the payment’s platform in alignment with the Agency’s tech strategy and architecture principles.
Liaise with business stakeholders to understand business requirements and provide technology consultancy.
Map end-to-end processes whilst consulting with the Business and Tech side to support the program of work inc. gathering business requirements, assessment and options analysis
Model the current and future state whilst engaging with business area to identify risks and opportunities.
Represent Salesforce Business architecture in Quarterly business planning sessions.
Liaise with Solution Architects and Enterprise Architects to ensure expected business outcomes are achieved.
At least 7 to 8 years of experience working in similar role in large scale Salesforce CRM implementations.
Experience in large scale tech transformation projects, preferably with ERP implementations.
Excellent listening, communication, and stakeholder management skills.
TOGAF certified or equivalent IT architectural qualification.
Experience working in both Agile and Structured delivery environments.
For a confidential chat, please contact Maddy on 0436 438 272 or via email at mhale@exclaim-it.com.au and we would be more than happy to provide you with additional information and assist in the application process.
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