Senior Business Analyst

About the Role

We have an exciting opportunity within a Queensland Government environment for a Senior Business Analyst (Technical) to support a large-scale, high-impact digitisation and technology renewal program.
You’ll work within a multidisciplinary delivery team, partnering closely with technical specialists, project managers, vendors, and procurement stakeholders to translate business needs into clear technical standards and specifications—helping drive consistent delivery across multiple initiatives. The focus is on producing high-quality technical documentation that enables successful tendering and implementation of modern, fit-for-purpose technology solutions.

Key Responsibilities

• Lead the development and maintenance of technical design standards, specifications, and guidelines
• Elicit, define, validate, and prioritise requirements through workshops, interviews, and stakeholder engagement
• Produce documentation suitable for inclusion in competitive tender/procurement documentation
• Interpret and contribute to technical diagrams(system/architecture diagrams, layouts, schematics) to support specifications
• Establish and enforce consistent documentation standards across multiple projects
• Conduct market research on industry trends and emerging technologies to inform standards
• Identify delivery risks/issues and support mitigation and escalation as required
• Collaborate across cross-functional teams to ensure requirements are complete, accurate, and implementable

Skills and Experience (Must Have)

• Strong experience as a Senior Business Analyst producing clear, structured requirements and documentation
• Demonstrated capability in technical writing and maintaining high accuracy/attention to detail
• Proven experience working with technical stakeholders(e.g., architects, engineers, specialists) to translate needs into specifications
• Strong stakeholder management skills (consulting, influencing, negotiating priorities, resolving conflicts)
• Ability to understand and work with technical diagrams(system diagrams, high-level architecture, schematics, etc.)
• Strong analytical/problem-solving skills, able to communicate technical concepts to non-technical audiences
• Proficiency with documentation tools such as Microsoft Office and Visio(or equivalent)

Desirable Criteria (Nice to Have)

• Business Analysis certification (e.g.,BABOK/CBAP/CCBA or similar)
• Experience preparing specifications/standards for government procurement/tender documentation
• Exposure to technology programs in complex operational environments (e.g., justice, courts, public-sector service delivery)
• Familiarity with audio-visual, video conferencing, or integrated technology environments (highly regarded)

Benefits

• Flexible working arrangements
• Collaborative team environment
• Opportunity to work on impactful projects

Contact Details

For a confidential chat, please contact Tom on 0474 545 379 or via email at Tom@exclaim-it.com.au and we would be more than happy to provide you with additional information and assist in the application process.