UX / UI / Service Design
Senior Interaction Designer User Researcher
- Competitive hourly rate
- 12-month initial contract with 2x12 months of extensions
- Must be able to obtain Baseline security clearance
- Location: ACT
- Location: - None Specified -
- Work type: Contract
- Date Posted: 2 April, 2025
- Reference: #17658
About the role
Our federal government client is seeking experienced User researchers / Interaction designers with a dual skillset, working across both disciplines to understand and translate our complex business needs into intuitive user experience
Key responsibilities
- Collaborate with a multi-disciplinary team, to help gather evidence and design, iterate and continually improve the experience for users
- Integrate business objectives with user needs to create deliverables such as user stories, personas, user journeys, wireframes, designs and interactive prototypes
- Be responsible for user research plans and determining the appropriate research methods and techniques to achieve digital project objectives as well as managing the recruitment of participants
- Report user research findings, roadmap prioritisation and contribute to presenting insights and concepts to business areas
As a Researcher, you will explore complex problems and communicate insights using a range of user research and co-design methods to evaluate digital products and services.
As an Interaction designer, you will use a mix of methods to co-design solutions for complex problems and create intuitive and easy-to-use interactive prototypes and Proof Of Concepts for digital products.
Essential criteria
- Demonstrated experience and understanding of UX research methodologies and end to end UX/UI process.
- Demonstrated experience creating high-quality, compelling design concepts and artefacts including prototypes, archetypes, journey maps etc.
- Effective communication skills with the ability to work with and influence multiple stakeholders and clearly articulate design decisions through a well-conceived rationale.
- Experience collaborating with others to translate findings from usability testing into actionable improvements to a user interface.
- Knowledge of Accessibility requirements – Web Content Accessibility Guidelines (WCAG) and the Inclusive design process.
Desirable criteria
- Experience working within an agile IT delivery team.
- Tertiary Qualifications in a design related discipline (Human Factors, Communication/Graphic Design, Systems Design, Psychology, Computer Interaction, Web development etc.)
Skills and experience
- Experience in research, discovery and alpha phase of the product lifecycle
- Strong understanding of inclusive and accessible design, user behaviour, heuristics and website analytics
- Ability to conduct regular usability testing and validation of designs, prototypes, and ideas
- Understanding of design principles and systems
- Understanding and implementation of WCAG 2.1 level AA guidelines as a minimum
Contact details
For a confidential chat, please contact Raisa on 0437 318 208 or via email at raisa@exclaim-it.com.au and we would be more than happy to provide you with additional information and assist in the application process.
Rely on our experience
We’ll help you find your next team member or opportunity.
