Key Selling Point1Fiserv guru - this one is for you!
Key Selling Point2Broad scope covering analysis, engineering, integrations and problem-solving
Key Selling Point3Fast-paced delivery environment
Publishing CategoryEngineering
Location:Canberra, Australian Capital Territory
Type:Contract
Job#18131
About the Role
We are seeking a Senior Salesforce DevOps Engineer / Salesforce Solution Lead to join a high-performing ICT team within a large Federal Government Department. This position plays a key leadership role in shaping and delivering Salesforce solutions that support critical government operations.
Must be an Australian citizen with NV1 or higher security clearance.
Key Responsibilities
Interpret business needs and design tailored Salesforce solutions aligned to organisational objectives
Develop and present solution prototypes and technical designs to demonstrate feasibility and value
Lead the technical Salesforce delivery team to ensure high-quality implementation
Review developer work, champion best practice and recommend improvements
Ensure compliance with Federal Government standards including ISM controls and the Archives Act
Manage the delivery of multiple concurrent Salesforce development projects
Define project activities and milestones within an agile environment
Manage Salesforce releases through Azure DevOps CI/CD pipelines
Maintain high-quality production environments through coordination with other Solution Leads
Manage Salesforce development environments including test data management and refreshes
Highly Desirable Criteria
5+ years’ experience leading enterprise-level Salesforce projects
Deep technical expertise in Apex, LWC, Aura, and front-end technologies (JavaScript, HTML, CSS)
Strong declarative configuration skills including Flows, Permission Sets and Security Models
Demonstrated experience with Salesforce Service Cloud (preferably Public Sector Cloud), case management and omni-channel routing
Strong capability in technical design, documentation and alignment with enterprise architecture
Experience troubleshooting development, configuration and deployment errors
Experience managing Salesforce releases via Azure DevOps CI/CD pipelines
Excellent communication skills with the ability to provide persuasive, evidence-based recommendations
Desirable Criteria
Experience with portal and console interface design using Salesforce Lightning and Omnistudio
Prior experience implementing and managing Azure DevOps CI/CD pipelines for Salesforce workloads
Ability to attend the Canberra office in-person three days per week
Salesforce Platform Developer II and Omnistudio certifications
Skills and Experience
Demonstrated leadership in Salesforce delivery within complex organisations
Strong capability across Apex development, solution design, DevOps and environment management
Understanding of Federal Government compliance frameworks
Ability to manage multiple priorities across concurrent projects
Relevant Salesforce certifications (Platform Developer I & Salesforce Administrator required)
Familiarity with SFIA skill levels:
Software Design (Level 5)
Solution Architecture (Level 4)
Programming/Software Development (Level 5)
Data Modelling & Design (Level 4)
Deployment (Level 3/4)
Benefits
12-month contract with two 12-month extension options
Flexible hybrid working arrangements (Canberra-based preferred; interstate considered case-by-case)
Opportunity to work on impactful national and international government initiatives
Collaborative, respectful and supportive team culture
Work with modern technologies and a high-maturity Salesforce environment
Contact Details
For a confidential chat, please contact Raisa on 0437 318 208 or via email at raisa@exclaim-it.com.au and we would be more than happy to provide you with additional information and assist in the application process.
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