Our federal government client is seeking a Technical Analyst/Writer to join our dynamic team. This role is critical for bridging the gap between technical teams, business stakeholders, and end-users by producing high-quality documentation and supporting the development of our digital services built on .NET, Power Apps, and Dynamics 365. The successful candidate will have a keen eye for detail, strong technical acumen, and exceptional communication skills to translate complex technical concepts into user-friendly documentation and actionable insights.
Key responsibilities
Configure and maintain Dynamics 365 and Power Apps solutions including workflows, business rules.
Collaborate with developers, architects, and product owners to understand system functionalities, integrations, and enhancements.
Analyse business requirements to document functional and technical specifications.
Participate in solution design discussions and provide insights into documentation needs.
Liaise with business users, product owners, and technical teams to gather requirements and ensure alignment between documentation and user needs.
Highly desirable criteria
Excellent written and verbal communication skills.
Experience in using modelling and visual design languages such as BPMN, UML, SysML, SDL, flow charts, etc.
Experience in agile software delivery, including the production of agile artefacts, user stories, and participation in ceremonies.
Experience in producing system, security, and business documentation.
Experience with Microsoft Dynamics CRM and enterprise applications built on the platform.
Desirable criteria
Relevant ICT qualifications or industry certifications.
Knowledge of the Microsoft cloud ecosystem such as Azure, Dataverse, Office 365, Power Platform etc.
Knowledge of the delivery of government grants and financial management processes.
Contact details
For a confidential chat, please contact Chris on 0474 545 379 or via email at chris@exclaim-it.com.au and we would be more than happy to provide you with additional information and assist in the application process.
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