Helpdesk / IT Support
SharePoint Collaboration Transition Specialist
- Opportunity to work on a significant Microsoft 365 and SharePoint transition project.
- Work within a large-scale Queensland Government environment.
- Flexible working arrangements, with a Brisbane-based hybrid working model.
- Location: Brisbane, Queensland - Australia
- Work type: Contract
- Date Posted: 24 August, 2026
- Reference: #18742
About the role
We are seeking an experienced Senior IT Support Consultant – SharePoint Collaboration Transition Specialist to support a major Microsoft 365 collaboration transition within a Queensland Government environment.
This role will focus on preparing, remediating and transitioning SharePoint Online sites and collaboration content into an existing Microsoft 365 environment. You will work closely with business site owners, technical migration specialists and project stakeholders to ensure SharePoint sites are ready for migration and operate effectively following transition.
The role is based in Brisbane, with the successful candidate required to attend the office for at least three full business days per week. There may also be occasional requirements to work outside standard business hours, including weekends or public holidays, to support successful delivery.
Key responsibilities
- Assess existing SharePoint Online sites, including structure, functionality, permissions, navigation, content dependencies and migration readiness.
- Work with business site owners and technical teams to determine how sites should operate following transition.
- Configure and remediate SharePoint Online sites using modern SharePoint functionality.
- Manage and configure pages, web parts, navigation, document libraries, lists, views, metadata and permissions.
- Support SharePoint migration activities using ShareGate or comparable migration tools.
- Validate migrated sites from both technical and user perspectives, including access, navigation, links, page presentation, libraries and lists.
- Identify unsupported, obsolete or customised SharePoint components and determine appropriate treatment.
- Document issues, exceptions, migration constraints and remediation requirements.
- Prepare site assessments, transition runbooks, validation evidence and handover documentation.
- Work collaboratively with business representatives, technical resources and project stakeholders to achieve successful transition outcomes
Highly desirable criteria
- Strong hands-on experience with SharePoint Online in a large-scale enterprise environment.
- Demonstrated experience transitioning, migrating or remediating existing SharePoint sites.
- Experience identifying SharePoint functionality or configurations that may not transfer directly between environments and implementing practical alternatives.
- Experience working directly with business site owners to prepare sites for migration and validate migrated environments.
- Strong SharePoint troubleshooting and configuration capability.
- Experience with ShareGate Migrate or comparable SharePoint migration tooling.
- Minimum 7+ years’ experience working in large-scale environments.
Desirable criteria
- Microsoft certifications, particularly those relevant to SharePoint Online and Microsoft 365.
- Broader Microsoft 365 collaboration experience, including Microsoft Teams, OneDrive, Microsoft 365 Groups and Entra ID.
- Experience working within government or other highly regulated enterprise environments.
- Experience preparing technical documentation, issue and exception registers, validation evidence and BAU handover documentation.
Contact details
For a confidential chat, please contact Shruthi on 0474 545379 or via email at shruthi@exclaim-it.com.au and we would be more than happy to provide you with additional information and assist in the application process.
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